1. Who we are
KARM 108 ("we", "us", "our") operates this website. We are an India-based streetwear house headquartered in Jaipur, Rajasthan. Reach us at namaste@karm108.in.
2. What we collect
We collect only what we need to fulfill orders, send newsletters, and improve the site:
- Email address (newsletter, account, order updates)
- Shipping address & phone (order delivery)
- Payment information (processed by Shopify Payments / Razorpay — we never store cards)
- Usage data via cookies & analytics
- Wishlist & cart items (stored locally in your browser)
3. How we use your data
- To process and ship your orders
- To send newsletters (only if you opt in)
- To respond to your queries
- To improve our website and craft
- To comply with Indian legal obligations (GST, DPDP Act 2023)
4. Sharing
We share data only with:
- Shopify — checkout & order infrastructure
- Shiprocket / Delhivery — order fulfilment
- Razorpay / Stripe — payment processing
- Klaviyo — email delivery (if opted in)
5. Your rights (DPDP Act 2023)
You have the right to: access your data, correct it, delete it, withdraw consent, and lodge a complaint with the Data Protection Board of India. Write to namaste@karm108.in and we will respond within 30 days.
6. Cookies
We use essential cookies for cart/wishlist persistence and analytics cookies (Google Analytics) to understand usage. You can disable cookies in your browser; some features may not work without them.
7. Data retention
Order data: 7 years (GST compliance). Newsletter data: until you unsubscribe. Wishlist and cart: until you clear your browser or sign out.
8. Children
Our site is not intended for users under 18. If you are under 18, please do not submit any personal information.
9. Updates
We may update this policy. The "Last updated" date above will reflect any changes. Material changes will be emailed to subscribers.
10. Contact
Questions about this policy?
- Email: namaste@karm108.in
- Address: KARM 108 Studio, Jaipur, Rajasthan, India — 302001